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FAQ
What is the Loyalty Program?
The Loyalty Program rewards you for playing on our site.
When you register and play with real money, you automatically take part in the program, earn comppoints, level up, and unlock better rewards.
What rewards can I get in the Loyalty Program?
Every level brings new rewards — and they get better as you move up.
You can earn:
- Free Spins at selected levels
- Cash bonuses with lower wagering at higher levels
- Cashback from Level 4, increasing up to 20% by Level 12
- Redeemable comppoints you can exchange for cash from Level 4
Play more, level up, and unlock better rewards along the way.
What are comppoints and how do they work?
There are two types of comppoints, and they are earned in parallel at the same rate:
Status comppoints
- Used to progress through Loyalty Levels
- Determine your level, rewards, and cashback tier
- Protect your progress once you reach Level 5
Redeemable comppoints
- Collected alongside Status comppoints
- Stored in your balance
- Can be exchanged for cash from Level 4 onward
How are comppoints earned?
- Slots: 1 comppoint for every $25 (or equivalent) wagered
- All other games: 1 comppoint for every $200 (or equivalent) wagered
Points are awarded automatically while playing real-money games.
How can I exchange comppoints for cash?
You can exchange redeemable comppoints for cash from Level 4.
Your available comppoints are shown in your profile, where you can exchange them for cash.
Exchange rate:
100 comppoints = $2.00 (or equivalent in your currency)
How does comppoints reset work?
The Loyalty Program runs on a global 3-month cycle.
- The countdown timer is the same for all players
- Progress resets once every 3 months
Important rules:
- Players below Level 5 lose their progress when the timer ends
- Players who reach Level 5 or higher keep their progress — no reset applies
- Reaching Level 5 permanently protects your Loyalty progress.
Terms and conditions
The Loyalty Program is available to all registered players who place real-money bets on the website.
Players earn comppoints by placing real-money bets only. Bets placed with bonus funds do not count towards comppoints accumulation.
Сomppoints are awarded at the following rate: Slots: 1 comppoint for every $25 wagered (or equivalent) and all other games : 1 comppoint for every $200 wagered (or equivalent)
Two types of comppoints are awarded simultaneously: Status comppoints, which determine the player’s Loyalty Level. Redeemable comppoints, which can be exchanged for cash starting from Level 4
To level up in the Loyalty Program, players must collect the required number of Status comppoints and meet the turnover conditions shown in the progress bar.
Loyalty rewards are credited automatically after each level-up, according to the benefits available at the achieved level.
- Level 1: 10 Free Spins on Crystal Clusters by Bgaming (wagering x40)
- Level 2: 15 Free Spins on Skyborn by Truelab (wagering x40)
- Level 3: 50 Free Spins on Blast the Bass by Belatra (wagering x40)
- Level 4: 100 Free Spins on Take Olympus by Betsoft Gaming (wagering x40) and Weekly Cashback 5% up to $1000 (wagering x10; min. weekly deposit $100)
- Level 5: 250 Free Spins on Bonanza Trillion by Bgaming (wagering x40) and Weekly Cashback 6% up to $5000 (wagering x7; min. weekly deposit $100)
- Level 6: $200 Free Cash (wagering x30) and Weekly Cashback 7% up to $5000 (wagering x7; min. weekly deposit $200)
- Level 7: $500 Free Cash (wagering x30) and Weekly Cashback 8% up to $5000 (wagering x5; min. weekly deposit $200)
- Level 8: $1,000 Free Cash (wagering x30) and Weekly Cashback 9% up to $5000 (wagering x5; min. weekly deposit $500)
- Level 9: $2,000 Free Cash (wagering x30) and Weekly Cashback 10% up to $5000 (wagering x5; min. weekly deposit $500)
- Level 10: $10,000 Free Cash (wagering x30) and Weekly Cashback 12% up to $5000 (wagering x3; min. weekly deposit $500)
- Level 11: $20,000 Free Cash (wagering x10) and Weekly Cashback 15% up to $5,000 (wagering x3; min. weekly deposit $1000)
- Level 12: $35,000 Free Cash (wagering x10) and Weekly Cashback 20% up to $7,000 (wagering x1; min. weekly deposit $1000)
The Loyalty Program operates on a global quarterly cycle. Every three (3) months, Loyalty progress will reset for players who have not reached Level 5 by the end of the cycle.
Players who reach Level 5 or higher before the reset date will retain their Loyalty Level and accumulated progress. No reset applies to these players.
A countdown timer showing the time remaining until the next Loyalty Program reset is displayed to all players.
Win Beast Casino reserves the right to adjust Loyalty Level requirements, rewards, cashback percentages, and comppoint rates at any time.
Win Beast Casino reserves the right to modify, suspend, or cancel the Loyalty Program at its sole discretion.