FAQ

POPULAR

Are the games fair?

Absolutely! Every game on Win Beast is fair, and you’ve got a real chance to win those prizes.

What should I do if I've forgotten my password?

No problem — it happens to everyone. Simply click on the Forgot Password link, and we’ll send you an email with a new link to reset it. Set up a new password, and you’ll be ready to log in and continue enjoying the game.

Can I close my account?

Yes, you can. If you’d like to close your account permanently, just reach out to our Customer Support team and let them know the reason.

I didn't receive a confirmation email. What should I do?

First, take a look in your Promotions, Spam, Trash, and other folders in your inbox.
If you still can’t find it, please contact our Customer Support team through live chat or email, and they’ll be happy to help.

How can I get a no deposit bonus?

We don’t run NDB on a regular basis, but special one-time offers do come up. To make sure you don’t miss them, always check our emails and notifications.

ACCOUNT

How can I create an account on Win Beast?

Welcome to Win Beast! Just click on “Registration” on the homepage and complete the form with the needed info.
You’ll receive a confirmation email — open it, follow the link, and your account will be ready. From there, you can dive into the games and enjoy beastly rewards!

Can I have more than one account?

Unfortunately, this isn’t possible. You can check Win Beast’s Terms & Conditions for more information.

Can I change my registered email address?

Alas, that’s not possible at Win Beast.

DEPOSITS & WITHDRAWALS

Which currencies can I use at Win Beast?

We accept both fiat and cryptocurrencies, including AUD, EUR, USD, CAD, NOK, NZD, as well as BTC, BCH, ETH, LTC, DOG, and USDT.

How can I choose a different currency?

Need a different currency? Go to My Profile, find the Wallet section, click "Plus" in Balance, and select the one you want.

Are there any fees for deposits or withdrawals?

It depends on the currency and payment method you choose. Some options are free, while others may have a small fee. You can check the Payments page for more details.

How soon will I receive my withdrawal?

Typically, you’ll receive it right away, but timing can vary depending on the payment method.

What's the minimum and maximum amount of money I can deposit and withdraw?

You can deposit or withdraw a minimum of 20 EUR (or the equivalent). The maximum limits vary depending on the chosen payment method, so please check the Payments page for more details.

BONUSES & GAMES

How can I claim my welcome bonus?

Deposit 20 EUR and unlock the chance to receive a Welcome Bonus of 3000 EUR + 300 Free Spins. Make sure to check the box that says "Yes, I want to receive any bonuses when making a deposit". The reward will then be added to your account automatically.

How many times do I need to wager my bonus?

Deposit bonuses come with a 40x wagering requirement. You can find all the details on the Win Beast's Bonus Terms & Conditions page.

How can I know what the bonus wager is?

You can find all the details in your account, including information on active bonuses and the required payout amounts.
In case anything isn’t clear, Win Beast’s support team is always happy to assist.

Is it possible to play the games without spending any money?

Absolutely! Many games offer a demo version, so you can try them, see what you enjoy, and pick your favorite before playing for real.

What happens if the game I'm playing suddenly stops in the middle of the round?

First, make sure your Internet connection is stable. If the issue continues, contact our support team. Don’t worry, as any winnings from that round will still be added to your account (we keep a record of every spin to handle such situations).

SECURITY

Is my information secured at Win Beast?

Absolutely. Skilled professionals keep your personal data and payment information secure, letting you enjoy your games worry-free.

Do I have to upload documents and why?

You can enjoy playing and winning at the casino without uploading any documents. However, if you want to withdraw your winnings, you'll have to verify your identity by providing some documents. This is all part of our commitment to keep the casino safe and secure, so you can relax and enjoy your games without worrying about your privacy or security.
We also follow the standards set by the Curacao licensing authority, which means that in certain cases, we may ask for additional documents to make sure the gaming environment stays fair and protected for everyone.

Сan I edit the data in my profile?

Editing your personal data isn’t a standard feature on our platform. But it’s still possible to make changes if needed. That’s why we recommend double-checking your information when creating an account. If you notice a mistake or typo, simply upload documents that confirm the correct details. Then, let our support team know what needs to be corrected and why, and the Win Beast team will quickly take care of it!

RESPONSIBLE GAMING

Can I close my Win Beast account for a specified period of time?

Yes, you can. You have 2 options:

  • Self-exclusion: Close your account for a longer period, from 6 to 12 months.
  • Cooling-off period: Take a break from deposits and playing for 1 day up to 6 months. During this time, you’ll also be excluded from all promotional offers.

To set these limits, just contact our Customer Support.

Can I permanently close my account?

Yes, you can close your account permanently. Let Customer Support know why you’re leaving, even in a few words.
We’ll really miss you!